Scholarship of Teaching and Learning
Article describes the process used by an Informatics Librarian to test out and implement join.me, a screen sharing service. Join.me is fairly intuitive and has been invaluable in helping patrons resolve their password and login issues. It has also been useful in demonstrating searching strategies and helping patrons with problems downloading pdfs.
Johnston, Ann. "Using join.me to Help Library Patrons." Library Hi Tech News 29.8 (2012): 5-6.